Harrison Software is a software development and billing services company, located in Indianapolis, Indiana, that develops, sells, and supports billing software and billing services specifically for the Ambulance/EMS industry. We support customers all over the United States, falling into the following main categories:

• Municipal (tax-based) Ambulance/EMS operations, such as fire department-based service providers,
• Private ambulance services, and
• Billing service companies that perform the billing function for Ambulance/EMS operations.

At their discretion, customers may fully or partially outsource their billing activities to our Billing Services operation if they do not wish to perform the billing function in-house. When using our software, customers even have the option of “seamlessly” transferring the billing function to Harrison Software on a temporary basis, then transferring their data back to their in-house operation.

Harrison Software provides training in the use of the Ambulance Management Billing software. We also offer consulting services, including operational reviews of a customer’s existing billing operations with resulting recommendations for process improvement.

All of our software runs in the Microsoft Windows™ environment using Microsoft’s SQL Server database engine for data storage and retrieval.

AMBULANCE BILLING SOFTWARE

The Ambulance Management Billing software package runs in the Microsoft Windows™ environment and provides the following major functions:

• Capture the Ambulance/EMS run data necessary to support billing.
• Capture patient demographics.
• Produce 1500 claim forms for insurance billing.
• Produce patient invoices and statements for patient pay accounts.
• Track and report account balances.
• Create HIPAA-compliant 837p electronic submission claim files.
• Post payments and write-offs.
• Create various reports including Accounts/Receivable, Payment Register, Revenue Analysis, and Account Management.
• Import data from other systems using the NEMSIS/XML format.
• Import data from the FireHouse™ fire department management system.

The Ambulance Management Billing system can operate on a single-user, stand-alone workstation or scale up to multiple users on several workstations. It also offers multi-company capabilities within a single database.

Data is stored in Microsoft’s SQL Server™ database engine, supporting all versions including Desktop Edition/SQL Express.

Our minimum hardware requirements are as follows:

• Processor: Pentium® 4 running at 2.4 Ghz.
• Memory: 1 GB.
• Disk: at least 2 GB of free disk space.
• Video: Graphics card and monitor must run at 1024 by 768 resolution or higher.

Also, high-speed (cable or DSL) internet access is required for support purposes.

AMBULANCE BILLING SERVICE

Ambulance Billing Services will perform any level of ambulance billing for fire departments, private ambulance services, and not-for-profit ambulance operations. Our billing operation acts like your off-site billing department. The major services we provide include:

• Entering data from ambulance run sheets that you provide.
• Filing insurance claims.
• Billing patients their remaining balance after insurance coverage is exhausted.
• Obtaining insurance data from patients when necessary.
• Working with patients to help them fulfill their financial obligation to pay.
• Sending electronic submission claim files.
• Posting payments from EOB (explanation of benefit) forms and remittance files.
• Producing management reports which our customers receive on a monthly basis.

Our goal is to minimize the time between the service date and the date that payment is received, while maintaining good patient and customer relations. Our billing staff will always treat your patients as if they were our family.

Typically, your fees are based on revenues collected. Also, please note that Harrison Software never handles your money – payments are made directly to you, with remittance files and copies of EOBs and checks being sent to Harrison Software for payment posting.

If you choose to purchase our software, you also have the option of easily transferring data from in-house billing operations to Harrison Software for “out-sourced” billing activities, either wholly or partially, at your discretion. Harrison Software uses the Ambulance Management Billing software system in our billing services operation.

Using our billing service allows you to focus on taking care of your patients and the provision of emergency medical services, while we take care of billing, claims, appeals, and payment processing.